Privacy policy
We at Rose B are responsible for the processing of personal data in accordance with this privacy policy. We ensure that your data is treated securely and in accordance with the General Data Protection Regulation (GDPR). For data protection questions, you can contact us at support@rose-b.com.
Article 1 - Identity of the company
Rose B is based at the following address:
Business information:
E-mail: support@rose-b.com
Phone: +31 6 49007440
Company name: Fashionistas LTD
Opening Hours:
Monday to Friday: 12:00 - 18:00
Saturday and Sunday: 13:00 - 17:00
Estimated response time: 30 minutes - 24 hours
Article 2 - Use of data
We process the following data: Name, e-mail address, address details and bank details. These are necessary to provide our services optimally in accordance with the contract. Without this information, proper execution of the contract, such as sending the book, is not possible.
This data is stored for 7 years (statutory retention period). In the event of complaints, we process your name, e-mail address and the content of the complaint in order to find the best possible solution. This data is stored until the complaint is resolved. We use analytical services to optimize our website. We have a legitimate interest in analyzing surfing behavior and improving the website. Data is tracked using Google Analytics, in compliance with Google's retention periods. When you fill out the contact form, we process your name, e-mail address, telephone number and other data provided by you with your express consent. This data is stored until your request has been processed and resolved.
Article 3 - Data collection
We obtain the above information from you as a customer or website visitor when you provide it to us when ordering our book.
Article 4 - Consumer data rights
The GDPR grants you certain rights regarding the personal data you have provided to us:
Access: you can make a request to see your data at any time. We may ask you to verify your identity.
Rectification: You can request an adjustment, correction, addition, blocking or deletion of your data.
Objection: You can object to the processing of your data on the basis of legitimate interest.
Data portability: You can have your data transferred to another provider in a structured and commonly used format.
Automated processing: You can object to an automated decision and request a human review.
Withdrawal of consent: You can withdraw your consent to data processing at any time, which may affect the services offered.
To exercise your rights, send a request to support@rose-b.com. We will review your request as soon as possible and inform you if we are unable to comply.
Article 5 - Data transfer
Rose B does not share your data with third parties, unless this is necessary for business operations or required by law. Your data will not be sold.
Article 6 - Cookies
Cookies are small information files that are sent to your browser and stored on your device. Rose B uses functional and analytical cookies.
Functional cookies: these ensure that the website functions correctly and do not store any personal data.
Analytical cookies: these are used for Google Analytics to see how visitors use our website. Your IP address is used. The privacy policy of Google and Google Analytics can be found here.
Article 7 - SMS service
We offer an SMS service for real-time updates on orders. To choose this service, provide us with your phone number when checking out. Standard messaging charges from your mobile carrier may apply. Your phone number will only be used for order communication and will not be shared with third parties. To unsubscribe, please reply "STOP" to one of our SMS messages or contact our customer service.
Article 8 - Final provisions
Rose B reserves the right to amend this privacy policy. For questions or complaints about the use of data, please send an e-mail to support@rose-b.com.
Article 1 - Identity of the company
Rose B is based at the following address:
Business information:
E-mail: support@rose-b.com
Phone: +31 6 49007440
Company name: Fashionistas LTD
Opening Hours:
Monday to Friday: 12:00 - 18:00
Saturday and Sunday: 13:00 - 17:00
Estimated response time: 30 minutes - 24 hours
Article 2 - Use of data
We process the following data: Name, e-mail address, address details and bank details. These are necessary to provide our services optimally in accordance with the contract. Without this information, proper execution of the contract, such as sending the book, is not possible.
This data is stored for 7 years (statutory retention period). In the event of complaints, we process your name, e-mail address and the content of the complaint in order to find the best possible solution. This data is stored until the complaint is resolved. We use analytical services to optimize our website. We have a legitimate interest in analyzing surfing behavior and improving the website. Data is tracked using Google Analytics, in compliance with Google's retention periods. When you fill out the contact form, we process your name, e-mail address, telephone number and other data provided by you with your express consent. This data is stored until your request has been processed and resolved.
Article 3 - Data collection
We obtain the above information from you as a customer or website visitor when you provide it to us when ordering our book.
Article 4 - Consumer data rights
The GDPR grants you certain rights regarding the personal data you have provided to us:
Access: you can make a request to see your data at any time. We may ask you to verify your identity.
Rectification: You can request an adjustment, correction, addition, blocking or deletion of your data.
Objection: You can object to the processing of your data on the basis of legitimate interest.
Data portability: You can have your data transferred to another provider in a structured and commonly used format.
Automated processing: You can object to an automated decision and request a human review.
Withdrawal of consent: You can withdraw your consent to data processing at any time, which may affect the services offered.
To exercise your rights, send a request to support@rose-b.com. We will review your request as soon as possible and inform you if we are unable to comply.
Article 5 - Data transfer
Rose B does not share your data with third parties, unless this is necessary for business operations or required by law. Your data will not be sold.
Article 6 - Cookies
Cookies are small information files that are sent to your browser and stored on your device. Rose B uses functional and analytical cookies.
Functional cookies: these ensure that the website functions correctly and do not store any personal data.
Analytical cookies: these are used for Google Analytics to see how visitors use our website. Your IP address is used. The privacy policy of Google and Google Analytics can be found here.
Article 7 - SMS service
We offer an SMS service for real-time updates on orders. To choose this service, provide us with your phone number when checking out. Standard messaging charges from your mobile carrier may apply. Your phone number will only be used for order communication and will not be shared with third parties. To unsubscribe, please reply "STOP" to one of our SMS messages or contact our customer service.
Article 8 - Final provisions
Rose B reserves the right to amend this privacy policy. For questions or complaints about the use of data, please send an e-mail to support@rose-b.com.
