Frequently asked questions
How long will it take for my order to be delivered?
At Rose B, we attach great importance to processing your order quickly. Orders received before 23:00 on weekdays are processed on the same day. The delivery time is usually between 6 and 10 working days, as our products are shipped directly from our suppliers.
Do I have to pay shipping costs?
No, Rose B pays the shipping costs for you. There are no additional costs.
How can I return items?
If you have any doubts or are dissatisfied with a product, you can return your order within 30 days, provided it meets the conditions stated on the website. Upon receipt of the return, the purchase price will be refunded within 5 days.
What should I do if I have provided an incorrect delivery address?
It is your responsibility to ensure that the delivery address is correct. While we will do our best to process and ship your order quickly, we have limited options to change an incorrect delivery address. If you notice that the delivery address is incorrect, please contact us immediately.
At Rose B, we attach great importance to processing your order quickly. Orders received before 23:00 on weekdays are processed on the same day. The delivery time is usually between 6 and 10 working days, as our products are shipped directly from our suppliers.
Do I have to pay shipping costs?
No, Rose B pays the shipping costs for you. There are no additional costs.
How can I return items?
If you have any doubts or are dissatisfied with a product, you can return your order within 30 days, provided it meets the conditions stated on the website. Upon receipt of the return, the purchase price will be refunded within 5 days.
What should I do if I have provided an incorrect delivery address?
It is your responsibility to ensure that the delivery address is correct. While we will do our best to process and ship your order quickly, we have limited options to change an incorrect delivery address. If you notice that the delivery address is incorrect, please contact us immediately.
